Categories of Data We Collect
To maintain a secure technological infrastructure and provide our analytical services, we process various categories of information:
Identification and Contact Data When opening an account or when you request our assistance, we collect fundamental information. This generally includes your full name, email address, and phone number.
Compliance and Verification Data When necessary to prevent fraud and ensure the security of our ecosystem, we may ask you to provide official identification documents to validate your profile, in accordance with our internal risk management protocols.
Technical Identifiers and Device Information Our servers automatically record technical metadata as soon as you access the AdriaNova platform. This includes your IP address, browser characteristics, operating system used, and connection logs. These elements are vital for secure authentication and network monitoring.
Analytics and Activity Metadata We evaluate how you interact with our dashboards and market tools. The analysis of this activity metadata is solely aimed at optimizing the performance of our algorithms and services. Please note that the collection of this data does not imply in any way that we provide custody of your digital financial assets.
Transactional Information If you subscribe to premium features, we will process the required billing data. We generally use external and secure payment processors to handle this sensitive information.
Legal Bases for Data Processing
We rely on clear legal grounds to process your information. These include the necessity to fulfill our contractual obligations (such as maintaining your access to analytical tools), our legitimate interests in protecting the platform against IT vulnerabilities, compliance with our legal obligations in Canada, as well as your explicit consent for certain specific uses.
Operational Use of Your Information
AdriaNova uses your data for strictly operational purposes. This includes managing your registration, authentication, providing responsive customer support, and proactively detecting security threats. Analytical data allows us to continuously improve our features. Any marketing communication is subject to a prior opt-in system; you can change your reception preferences (opt-out) at any time from your account settings.
Retention and Sharing with Third Parties
Our strict principle is to never sell your personal data to third parties. The sharing of your information is limited to carefully selected service providers who facilitate our operations. These partners include cloud hosting providers, data analysis services, customer support tools, and, where applicable, identity verification solutions. Data is retained only for the duration required for the provision of our services or by legal retention periods.
International Data Transfers
To the extent that our technical infrastructure relies on global networks, your data may be hosted and processed outside of Canada. In such a situation, we apply contractual protection measures (such as standard clauses) and general technical safeguards to ensure that your information benefits from an adequate level of security.
Platform Security
We implement reasonable defensive measures, including industry-standard encryption protocols and strict access restrictions, to protect your data from unauthorized disclosure or alteration. However, as no digital environment or internet transmission can be guaranteed to be infallible, we cannot ensure absolute security.
Your Privacy Rights
You have specific rights concerning your personal information. You can request access to the data we hold, demand correction of inaccuracies, request restriction of processing or deletion of your account, and exercise your right to portability where applicable. To submit a request, please contact our support team. To protect your account, an identity verification step will be required before any action on our part.
Policy Updates
This privacy policy may be revised periodically to reflect our new operational practices or regulatory changes. Significant modifications will be communicated to you visibly on our platform.
Last updated: June 8, 2026